Delivery and ReturnsStephen2023-09-27T21:06:51+01:00
We Are Irish Based Company So No Import Duty Or Customs Charges
Delivery and Returns
We offer free delivery on orders over €25 and a flat rate of €5 for under within Ireland. We offer free delivery over €50 to the UK mainland To America An Post 4 to 5 working days. We use GLS couriers to deliver our products in the most cost effective way possible. You will receive a tracker number from GLS provide you have given a valid email at checkout the evening before delivery. So you can track and arrange different delivery time or day or pick up from local depot. We try our up most to get your package to you by the next day if you order by 11 am.
Every label and box we send has no markings to say it has anything to do with adult toys we 100% guarantee. At checkout please enter a valid Eircode.
Next Day Click and Collect
We offer a click-and-collect service for the next day, available at an oohpod parcel locker located in Liffey Valley Shopping centre in the Tesco car park. How it works just make your order online and at checkout choose “Next Day Click and Collect Liffey Valley” then pay for your order online. When your order is ready for collection you will receive an email telling you it is ready for collection with a unique access code. You go to the ohhpod locker and press “pick up” on the screen then enter your code and a door will open then you can collect your order. Its totally discreet and the packing is discreet.
You have up to 48hrs to collect your order.
Packages are usually ready by 1pm next day don’t go to locker until you receive email with code.
OOHPOD locker is located in Tesco car park beside electric car charging points.
Collections Monday to Saturday.
When Will Receive My Parcel ?
Order before 11am on a Workday and the courier will collect same day. Order After 11am and the courier will collect it the following day.
Order before 11am on Friday and the courier will collect it Friday but it won’t deliver until Monday (assuming not a bank holiday). Order after 11am on a Friday the courier will collect it on Monday and deliver it Tuesday. Ok?
A few examples might make it easier.
GLS Parcel Pick-UP Shop/Depot
If you would prefer to not get the parcel delivered to your address but would rather collect it yourself for whatever reason. We will then dispatch it to the local GLS Depot of which there are 9 at the moment around Ireland.
When we dispatch your order, the following business day the package will be available to collect at the local depot.
To get the details of your local GLS courier click Here.
Parcel Motel has finished up and will close down the end of Jan 2023 but don’t worry there is new parcel motel called OOHPod created by the same founders of Parcel Motel and works nearly the same way as it with some new options they have a few around Dublin and Northern Ireland but are rapidly expanding. To use it you will need to set up an account it’s fast and easy OHHPod
How to use OHHPod to buy your favorite Adult Toys – OHHPod
We also use parcel motel as a discrete delivery method just included your PMID number in the notes box. You must also have a parcel motel account it takes five minutes to set one up this is probably one of the most discrete and convenient ways to receive your package its delivered to a parcel motel you may have seen them at petrol garages and beside shops all over the country now, you key in a number the door pops open and there is your package you can collect 24 hours a day 7 days a week they are always open your parcel would have to be collect within the 48 hour window.
Your Name Your PMID UPS Customer Centre
Unit 5 Mygan Park
Dublin 11, D11 A729
If for what ever reason you would like to return a product please e-mail us with order number and brief description and we will do our utmost to change or refund you we can only except unopened unused products on our 30 Day Return Policy.
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