Delivery and ReturnsStephen2020-04-21T10:50:10+00:00
COVID-19 Update (20/4/20) we are operating as normal.
Delivery and Returns
We offer free delivery on orders over €25 and a flat rate of €5 for under within Ireland. We offer free delivery over €50 to the UK mainland To America An Post 4 to 5 working days. We use GLS couriers to deliver our products in the most cost effective way possible. You will receive a tracker number from GLS provide you have given a valid email at checkout the evening before delivery. So you can track and arrange different delivery time or day or pick up from local depot. We try our up most to get your package to you by the next day if you order by 11 am.
Every label and box we send has no markings to say it has anything to do with adult toys we 100% guarantee. If you have a need for a special delivery or meet up please don’t hesitate to contact us. At checkout if you don’t have a zip code use your Eircode instead.We do a special meet up service at Liffey Valley Shopping Center Dublin most days you can pay cash if you don’t want to use your credit card contact us for details
When Will Receive My Parcel ?
Order before 11am on a Workday and the courier will collect same day. Order After 11am and the courier will collect it the following day.
Order before 11am on Friday and the courier will collect it Friday but it won’t deliver until Monday (assuming not a bank holiday). Order after 11am on a Friday the courier will collect it on Monday and deliver it Tuesday. Ok?
A few examples might make it easier.
We also use parcel motel as a discrete delivery method just included your PMID number in the notes box. You must also have a parcel motel account it takes five minutes to set one up this is probably one of the most discrete and convenient ways to receive your package its delivered to a parcel motel you may have seen them at petrol garages and beside shops all over the country now, you key in a number the door pops open and there is your package you can collect 24 hours a day 7 days a week they are always open your parcel would have to be collect within the 48 hour window.
If for what ever reason you would like to return a product please e-mail us with order number and brief description and we will do our utmost to change or refund you we can only except unopened unused products on our 30 Day Return Policy.